Whether Dialpad doesn't fit your budget, lacks features you need, or you simply want to explore options — here are 10 business software alternatives worth considering for your small business.
Quick Comparison
| Store | Rating | Coupons | Top Strengths | |
|---|---|---|---|---|
|
Dialpad
Current
|
— | 2 | View | |
|
Ee
|
4.1/5 | 109 | Customer Service 8/10 Product Quality 8/10 | View |
Logmein
|
2.6/5 | 13 | View | |
Tello Mobile
|
4.5/5 | 7 | Customer Service 9/10 Pricing & Value 9/10 | View |
At&t
|
1.3/5 | 6 | View | |
|
Voipsupply
|
— | 5 | View | |
Ringcentral
|
1.9/5 | 5 | View | |
Mailbird
|
4.4/5 | 5 | Customer Support 9/10 Ease of Use & Interface 8/10 | View |
Net10wireless
|
2.1/5 | 4 | View | |
Lycamobile
|
3.0/5 | 4 | View | |
Stc
|
1.8/5 | 4 | View |
Detailed Comparison
Ee
EE Offers Reliable Broadband, TV, and Phone Services for Small Businesses
Strengths
- Responsive and helpful customer service
- Reliable broadband, TV, and mobile services
- Competitive pricing and the ability to match competitor offers
Weaknesses
- Occasional delivery and installation issues
- Challenges with billing and unexpected price increases
Logmein
Logmein is a remote access software that allows users to connect to computers from different locations. While some reviewers praise its reliability and ease of use, many express frustration with its auto-renewal policies, cancellation process, and customer service.
Strengths
- Reliable remote access for many users
- Easy to use and navigate
- Good for monitoring remote systems
Weaknesses
- Difficult cancellation process and auto-renewal issues
- Poor customer service and unhelpful support
- High pricing and expensive add-ons
Tello Mobile
Tello Mobile offers affordable, reliable mobile service for small businesses, with stellar customer support that reviewers repeatedly praise.
Strengths
- Exceptional customer service
- Affordable, transparent pricing
- Reliable nationwide coverage
Weaknesses
- Occasional billing and account management issues
At&t
AT&T faces significant customer service challenges, according to recent reviews. While some customers praise individual representatives, the overwhelming sentiment points to issues with billing, service reliability, and difficulty resolving problems.
Strengths
- Occasional helpful and knowledgeable representatives
- Improved cellular service compared to the past
Weaknesses
- Extremely long wait times and difficulty reaching customer service
- Billing discrepancies and unexpected charges
- Unreliable service with frequent outages and poor connectivity
Ringcentral
RingCentral, a popular VoIP provider, receives mixed reviews with customers frequently citing issues with customer service and billing practices. While some users praise the system's features and reliability, many others express frustration with cancellation processes and unexpected charges.
Strengths
- Feature-rich phone system with many capabilities
- Service can be reliable with minimal outages
- Can resolve issues with enough time and effort
Weaknesses
- Extremely difficult to cancel service and avoid unwanted auto-renewals
- Poor customer service with long wait times and unhelpful representatives
- Unexpected charges and billing disputes are common
Mailbird
Mailbird is an email client praised for its user-friendly interface and integration of multiple accounts, though some users report issues with syncing and lifetime license policies. With a 4.4/5 rating on Trustpilot, Mailbird is generally well-received, especially for its customer support.
Strengths
- Responsive and helpful customer support
- Easy to use and intuitive interface
- Unified inbox for managing multiple accounts
Weaknesses
- Issues with lifetime license recognition and version upgrades
- Problems with email syncing across devices
- Duplication of contacts
Net10wireless
Net10Wireless reviews reveal significant customer dissatisfaction, particularly regarding customer service and billing issues. Customers report difficulties with refunds, incorrect charges, and unfulfilled promises, leading to a negative overall experience.
Weaknesses
- Unhelpful and Dishonest Customer Service
- Unauthorized Charges and Billing Issues
- Order Fulfillment Problems
Lycamobile
Lycamobile is a mobile virtual network operator (MVNO) offering prepaid plans and international calling options. While some customers praise individual customer service representatives and affordable plans, many report significant issues with overall customer service, unreliable service, and difficulties with SIM swaps and porting numbers.
Strengths
- Affordable prepaid plans, especially for international calls
- Helpful and patient individual customer service representatives
- Easy to use website for some users
Weaknesses
- Extremely long customer service wait times
- Inconsistent and unreliable service quality (dropped calls, slow data)
- Frequent issues with SIM swaps and eSIM activation
Stc
STC, a telecommunications company in Saudi Arabia, receives overwhelmingly negative reviews regarding its service quality and customer support. Customers frequently report issues with internet connectivity, billing discrepancies, and unhelpful or discriminatory customer service experiences.
Strengths
- Helpful staff at specific branches
- Stable connection in some areas
- Commitment to customer request
Weaknesses
- Poor internet service and speed
- Unhelpful and rude customer service
- Billing discrepancies and unexpected charges